February 25, 2025
Vixio: Tackling compliance conundrums with technology
To begin last week’s SBC Digital – Compliance Technology day, Vixio’s Chief Analyst and VP of Americas, James Kilsby, shared his thoughts on how the industry can leverage technology to aid compliance.
“Policymakers around the world are increasingly setting new rules when it comes to compliance in the gambling industry, focused on various aims largely around responsible gambling and other areas,” he told attendees.
“But as those government ministers, regulators and others set these new requirements. Implementation often requires not just the setting of additional rules, but also technological solutions in order to meet them.”
The technology available can help operators meet the requirements of key considerations for compliance such as KYC and AML. This is especially true, Kilsby explained, in the UK as reforms from the White Paper review, such as affordability check, continue to come into force.
Additionally, regulators now also need to grapple with the increasing demand for crypto integration.
“It’s fair to say that regulators in established markets are struggling to find the right way to bring crypto into the regulated system,” he explained. “And then crypto is therefore serving a large role in unregulated offshore markets.”
Concluding his opening remarks, Kilsby also pointed to the challenges posed by the reach of the industry.
As gaming expands to the four corners of the globe, stakeholders are faced with constantly changing regulations as markets develop at different rates.
He said: “When it comes to deploying new technologies, there is often friction because a technological solution that can be deployed in one market may have to be reconfigured for another. And that really affects the ability of the industry to deploy new technological solutions for compliance at scale.”
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